Shipping Policy
At Fairseat Collection, we offer several shipping and delivery options to ensure your purchased items arrive safely.
Local Delivery Options:
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Cape Town Metro Area: We offer white-glove delivery service for a flat rate of R250 for small/medium items and R450 for large furniture pieces.
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Bishopscourt/Constantia/Newlands: Complimentary delivery for purchases over R1,000.
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Collection from Fairseat: Available by appointment at no additional cost.
National Shipping:
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Small to medium items can be shipped nationwide via courier services at cost.
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Large furniture and fragile items: Shipping quotes will be provided upon request and will depend on size, weight, and destination.
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We use reputable shipping partners to ensure proper handling of premium items.
Shipping Timeframes:
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Local deliveries: 1-3 business days after payment confirmation
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National shipping: 3-7 business days after payment confirmation
Important Notes:
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All items will be carefully packaged to prevent damage during transit.
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Shipping costs are non-refundable unless there is a cancellation prior to dispatch.
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We reserve the right to select the most appropriate shipping method based on the item's size and fragility.
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For especially valuable or fragile items, specialized shipping arrangements may be required.
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Please contact us with any shipping questions or for a customised quote for multiple purchases.